Welcome to journeyclock! We are a third-party travel support provider offering 24/7 assistance with bookings, cancellations, changes, and travel inquiries. By using our website or services, you agree to these Terms & Conditions. Please read them carefully.

1. Definitions

"Company", "We", "Our", or "Us" refers to journeyclock, a third-party travel support provider.

"User", "You", or "Your" means any person accessing or using our website or services.

"Services" refers to travel support, customer assistance, and guidance provided by journeyclock.

2. Our Role as a Third-Party Provider

journeyclock is an independent third-party service provider, not affiliated with any airline, travel agency, airport, or government entity.

We do not issue tickets, boarding passes, or make direct reservations but assist users in navigating these processes with third-party providers.

All logos and trademarks of airlines or other providers displayed on our site are for informational purposes only and belong to their respective owners.

3. User Responsibilities

You must provide accurate, current, and complete information when requesting our support services.

You agree not to use our services for fraudulent, illegal, or unauthorized purposes, including impersonation.

You are responsible for reviewing and complying with the terms and policies of the travel providers (e.g., airlines, hotels).

4. Scope of Services

Our services include assistance with:

Flight changes, rebooking, and itinerary adjustments.

Cancellation support and refund guidance.

Clarifications on travel policies and communication with providers.

General travel inquiries and documentation support (where applicable).

All assistance is subject to the policies and decisions of the respective travel providers, over which we have no control.

5. Billing & Refund Policy

Service fees may apply based on the type of assistance provided and will be clearly communicated before billing.

Refunds are limited to service fees charged by journeyclock and do not include charges from travel providers.

journeyclock is not responsible for denials of refunds, changes, or services by third-party providers.

6. Data Protection & Privacy

We collect and process your personal information to provide travel support, in accordance with our Privacy Policy. Data is shared with third parties only as necessary to fulfill your requests (e.g., with airlines or hotels) or for advertising purposes, as detailed in our Privacy Policy.

7. Promotions & Advertising

Promotional offers or prices displayed are for marketing purposes and subject to change by third-party providers.

We may use cookies and analytics tools (e.g., Google Ads) to serve personalized ads, as explained in our Privacy Policy. You can manage ad preferences via your browser or Google’s Ads Settings.

journeyclock does not guarantee the lowest fares or exclusive discounts unless explicitly stated.

8. Limitation of Liability

journeyclock is not liable for indirect, incidental, or consequential damages, including delays, missed flights, or service denials caused by third-party providers.

Our role is limited to providing support and guidance, and we are not responsible for the actions or policies of travel providers.

9. Intellectual Property

All content on our website, including text, graphics, logos, and service marks, is owned by journeyclock or licensed to us. Unauthorized use or reproduction is prohibited.

10. Modifications to Terms

We may update these Terms & Conditions at any time, with changes effective upon posting. Continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the United States. Any disputes will be resolved in the courts of the United States.

12. Contact Information

For questions about these Terms & Conditions, contact us at:

Email: journeyclockus@gmail.com

Phone: (888) 959-7740

Hours: 24/7 Support

Disclaimer: journeyclock is an independent third-party travel support provider, not affiliated with any airline, airport, travel agency, or government entity. We do not issue tickets or travel documents but assist with travel-related inquiries and coordination with providers.